Client Service Coordinator


International Banking

Port Louis

International Banking Department (Liabilities side) is looking for a Client Service Coordinator.

Are you ready to take the next step in your career?

  Job Purpose:

You will assist and support the RMs in account openings, monitoring of accounts, processing of transfers, cards processing etc and deliver exceptional level of client service and satisfaction.

  Key Responsibilities:
  • Efficiently and accurately support the RMs in the operations area.
  • Prepare and maintain RM sales reports.
  • Prepare management reports.
  • Prepare opening of accounts and fulfill all KYC requirements.
  • Identify opportunities to improve productivity, efficiency and quality in the service team and assist in the implementation of these initiatives.
  • Ensure all control measures relative to approved facilities are adhered to.
  • Ensure compliance with KYC Policies and operating procedures.
  • Operate as a team player ensuring the achievement of the departments.

  Technical Skills:
  • Good knowledge of Central Bank’s guidelines and other relevant local legislations.
  • Good knowledge of Trade Finance.
  • Good knowledge of KYC principles.
  • Sound Knowledge of offshore banking.
  • Ability to quickly pick up risk of Money Laundering.
  • Understanding of various offshore jurisdictions.
  • Ability to use Microsoft Office tools(Excel, Word, PowerPoint).

Behavioural Skills/ Competencies:
  • Have good time management skills.
  • Proactive, dynamic and solution driven.
  • Good interpersonal and communication skills (fluent in English and French).
  • Highly numerate.

  Qualifications & Experience:
  • Degree in Banking/Finance or any relevant field would be an advantage.
  • Minimum 2 year working experience in the banking sector.
  • Experience in offshore banking would be an advantage.

  Incomplete applications will be disregarded.

Management reserves the right not to make any appointment following this advertisement.  

Job offer

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