Job Purpose:
As Client Service Coordinator, you will assist and support the RMs in account openings, monitoring of accounts, processing of transfers, cards processing etc. and deliver exceptional level of client service and satisfaction.

Key Responsibilities:

  • Efficiently and accurately support the RMs in the operations area.
  • Prepare and maintain RM sales reports.
  • Prepare management reports.
  • Prepare opening of accounts and fulfil all KYC requirements.
  • Identify opportunities to improve productivity, efficiency and quality in the service team and assist in the implementation of these initiatives.
  • Ensure all control measures relative to approved facilities are adhered to.
  • Ensure compliance with KYC Policies and operating procedures.
  • Operate as a team player ensuring the achievement of the department’s.

Technical and Behavioural Skills:

  • Good knowledge of Central Bank’s guidelines and other relevant local legislations.
  • Commendable understanding of Trade Finance.
  • Acquaintance of the KYC principles.
  • Sound Knowledge of offshore banking.
  • Ability to quickly pick up risk of Money Laundering.
  • Understanding of various offshore jurisdictions.
  • Ability to use Microsoft Office tools(Excel, Word, PowerPoint)
  • Have good time management skills.
  • Proactive, dynamic and solution driven.
  • Good interpersonal and communication skills (fluent in English and French).

Qualifications & Experience:

  • Degree in Banking/Finance or any relevant field would be an advantage.
  • Minimum 1years working experience in the banking sector.
  • Experience in offshore banking would be an advantage

Incomplete applications will be automatically be disqualified.

Management reserves the right not to make any appointment following this advertisement

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