Bancassurance Specialist


Products & Partnerships Unit

Port Louis

Exciting times at Bank One! We are looking for a dynamic, passionate, and ambitious individual with high integrity to join its Products & Partnerships Unit as Bancassurance Specialist.

Job Purpose:

This position plays an important role in driving new revenue streams for the Personal Financial Services “PFS” business line. He/she will be a key player in rolling out  this strategic initiative and making it a success! Expected to work closely with the Sales team to Achieve Sales Targets, Engage with Partners & Strive for Customer Satisfaction.  

Job Responsibilities
  • Build business case for new wealth related products/initiatives.
  • Assist in the setting up of the business operating model which involve having the right product propositions, policies, processes, procedures in place and are adhering to the regulatory requirements.
  • Coach the sales team in understanding the customer needs and providing appropriate financial solutions based on their level of risk averseness. The one-stop financial advisory solutions may vary from insurance products such as life insurance, savings plan and retirement plans to investment products.
  • Create and maintain a strong sales culture focused on performance and positive customer experience and be responsible for measuring and monitoring the results. Closely track sales performance, communicate and take appropriate actions proactively.
  • Ensure strong cross- selling of existing and new products to existing and new clients; and in this process, maintain effective liaison with all relevant business units in the department as part of the overall partner engagement strategy.
  • Assist with implementation of Sales Planning and execution of initiatives, Campaigns and Business pipeline management. Will also be responsible for new and key initiatives for PFS.
  • Key liaison between internal/external relevant stakeholders to ensure seamless service delivery viz. Partners/Ops/CX/Sales team/Central team and others as required.
  • Cross-functional interactions for seamless customer experience and support to the Sales & Distribution team.
  • Ensure proper advisory procedures and documentation while adhering to the Bank’s internal policies, business processes and regulatory requirements through discussions with relevant stakeholders.
  • Work with Ops team to ensure smooth and reliable process.
  • Clear reporting and analyses to be shared with key parties.
  • Regularly gather feedback from customers, staffs as well as conduct competitive intelligence to continuously enhance our proposals and processes.
  • Proactively come up with proposals to expand range of Bancassurance/Wealth products offerings based on customer feedback with the aim to further build customer loyalty and increase in revenues.
  • Attend to staff/partners’/customers’ queries, requests, and complaints to maximize customer satisfaction.
  • Ensure compliance to the Bank’s policies, procedures, and regulatory requirements.
  • Must be pleasantly assertive and bring to the team lots of energy and enthusiasm, thrive on challenges.
Desirable Candidate Profile
  • Strong analytical and problem solving thought process
  • Strong Communication and stakeholder engagement Skills
  • Well versed with Microsoft Office especially MS Excel & MS PowerPoint
  • Ability to manage deadlines and work pressures
  • Excellent organizational and time management
  • Collaborative and team playing skills
  • Dynamic, Self-starter/high drive for results - result oriented/task focused working ability
Qualifications & Experience
  • Min Degree in / Finance/Banking/Marketing or any related field.
  • At least 5 years of working experience in the insurance environment or any relevant sector.
  • Experience in Project Management/Bancassurance/Relationship Management/Data Analytics would be an advantage.

Please ensure all your personal, academic and professional details are up to date. Any incomplete application will not be considered.

Management reserves the right not to make any appointment following this advertisement

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