Job Purpose:
As Telesales Agent, you will contribute to generating sales for Bank One. You will be responsible for selling banking products over the phone and maintaining good customer relationships.

Key Responsibilities:

  • Contact potential and existing customers to sell Banking products and services.
  • Ensure Bank One set procedures and policies are followed when sourcing credit cards, personal loans and other banking products.
  • Achieve set targets for sales of Banking products and services.
  • Ensure there are no flaws in the documentation process.
  • Go the “extra mile” to service the customer and ensure their financing needs are met effectively.

Technical and Behavioural Skills:

  • Excellent communication and interpersonal skills.
  • High level of integrity and honesty.
  • Ability to demonstrate outstanding customer service.
  • Self-driven and proactive.
  • Outstanding negotiation skills with the ability to resolve issues and address complaints.
  • Basic understanding of banking products and services.
  • Proficiency in Microsoft Office tools.

Qualifications & Experience:

  • HSC (3 mains and 2 subsidiaries) or equivalent acceptable qualifications.
  • Previous experience in sales would be an advantage.

 
Please ensure all your personal, academic and professional details are up to date before sending your CV and motivation letter through our website or to the following email address: [email protected]
Any incomplete application or those received by post will not be considered.

Management reserves the right not to make any appointment following this advertisement.

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