Client Service Coordinator

CAREERS

DEPARTMENT

International Banking

BRANCH

Port Louis

International Banking Department (Liabilities side) is looking for a Client Service Coordinator.

Are you ready to take the next step in your career?

Job Purpose:

You will assist and support the RMs in account openings, monitoring of accounts, processing of transfers, cards processing etc and deliver exceptional level of client service and satisfaction.

Key Responsibilities:

Efficiently and accurately support the RMs in the operations area.
Prepare and maintain RM sales reports.
Prepare management reports.
Prepare opening of accounts and fulfill all KYC requirements.
Identify opportunities to improve productivity, efficiency and quality in the service team and assist in the implementation of these initiatives.
Ensure all control measures relative to approved facilities are adhered to.
Ensure compliance with KYC Policies and operating procedures.
Operate as a team player ensuring the achievement of the departments.

Technical Skills:

Good knowledge of Central Bank’s guidelines and other relevant local legislations.
Good knowledge of Trade Finance.
Good knowledge of KYC principles.
Sound Knowledge of offshore banking.
Ability to quickly pick up risk of Money Laundering.
Understanding of various offshore jurisdictions.
Ability to use Microsoft Office tools(Excel, Word, PowerPoint).

Behavioural Skills/ Competencies:

Have good time management skills.
Proactive, dynamic and solution driven.
Good interpersonal and communication skills (fluent in English and French).
Highly numerate.

Qualifications & Experience:

Degree in Banking/Finance or any relevant field would be an advantage.
Minimum 2 year working experience in the banking sector.
Experience in offshore banking would be an advantage.

Incomplete applications will be disregarded.

Management reserves the right not to make any appointment following this advertisement.

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Head Office

BANK ONE

16, Sir William Newton Street
Port Louis, Mauritius

Tel: 230 202 9200

Find a branch near you

SWIFT CODE: BKONMUMU
BRN: C07040612

Client Service Coordinator

CAREERS

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