COVID-19 Household Assistance Scheme


Amid the COVID-19 pandemic, our livelihoods are affected in ways we could not have predicted. At Bank One, we have developed a support scheme to help our clients whose income has been directly impacted.

This scheme will help eligible customers benefit from a relief in their loan repayment in the coming months.

Contact your usual Bank One representative

For more information or to apply, please email your usual Branch or Relationship Manager. Make sure to provide the information below and to attach all the required documents to help us process your application faster.

  • National Identity Card Number (NIC)
  • Full Name
  • Preferred branch
  • Single or joint application
  • Household monthly basic salary

Apply online

You can also apply online by clicking the Apply Now button on this page, and filling the online form.

Documents Required

Salaried (latest salary slip and relevant letter from employer confirming termination of contract or reduction in income)
Self-Employed (Latest MRA return and letter to explain reduction in income)

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