Communiqué

Reinstatement of ATM Withdrawal Fees at Other Banks’ ATMs

March 14, 2024

We wish to inform our customers that, with effect from 19 March 2024, ATM withdrawal fees will be reinstated for withdrawals made at other banks’ ATMs locally. As per normal practice, withdrawals at Bank One ATMs with Bank One debit cards are free of charge. For any fees/charges related to ATM, we invite you to check our Tariffs & Charges guide on our website.

 

To note that the fees will be applied instantly when effecting a withdrawal at non-Bank One ATMs.

 

Private Banking and Elite Banking customers will be refunded at the end of the month for fees deducted upon withdrawal as per the prevailing terms and conditions.

 

Should you have any additional queries regarding the above, we encourage you to reach out to our Contact Centre on +230 202 9200 or by email to [email protected]

 

We thank you for your understanding and look forward to a mutually beneficial relationship.

 

Bank One Limited