SMS OTP Downtime

September 9, 2020

Bank One wishes to inform its valued customers and the public at large that due to a planned maintenance on Mauritius Telecom and Emtel mobile networks, One-Time Password (OPT) services will not be available via SMS as per schedule below:

  • MyT Mobile Users: From 10:00 P.M. on Wednesday 09 September 2020 to 04:00 A.M. on Thursday 10 September 2020
  • Emtel Mobile Users: From 00:00 A.M. to 05:00 A.M. on Thursday 10 September 2020

Customers are kindly invited to access their OTP via email during the above maintenance period.

Bank One apologizes in advance for any inconvenience this may cause and assures its valued customers of its commitment to provide the highest standards of service at all times.

For more information, please contact us on +230 202 9200.

We thank you for your continued trust and support.