OTP Downtime for Emtel Users

September 22, 2020

Bank One wishes to inform its valued customers and the public at large that due to a planned maintenance on Emtel mobile network, One-Time Password (OTP) services will not be available via SMS from 00:00 a.m. to 5:00 a.m. (local time) on Wednesday 23 September 2020.

Customers are kindly invited to access their OTP via email during the above maintenance period.

Bank One apologizes in advance for any inconvenience this may cause and assures its valued customers of its commitment to provide the highest standards of service at all times.

For more information, please contact us on +230 202 9200.

We thank you for your continued trust and support.