Communiqué: Phasing out of Foreign Currency Cash Transactions for non-Bank One customers

September 13, 2023

We wish to inform the public at large that effective from 18 September 2023, Bank One will no longer offer over-the-counter Foreign Currency Cash Transactions for non-Bank One customers. Our aim, in so doing, is to provide faster and more efficient services to our account holders and strengthen our internal risk management processes.


We encourage non-Bank One customers to explore the benefits of opening an account with Bank One, to enjoy a broader range of comprehensive banking services.


For further information or inquiries, please call our Contact Centre on (230) 202 9200 during office hours from Monday to Friday between 08:30 and 16:30.


We thank you for your understanding as we work to provide secure and efficient financial services.


The Management