Communiqué: Phasing out direct telephone lines to branch network

June 3, 2021

Bank One is redesigning your banking experience in line with your changing expectations and lifestyle. As part of this journey, we are phasing out all direct telephone lines to our branch network and effective as from 01 July 2021.

Customers and the public at large are, henceforth, invited to call our Contact Centre on 202 9200 for any assistance or information regarding our products and services or when contacting their preferred branches*. Operating hours for our Contact Centre are: Monday – Thursday from 08:45 to 15:45 and Friday from 08:45 to 16:00.

We look forward to serving you better. Thank you for your trust and continued support.

*Our branches are located in Port Louis, Vacoas, Rose Hill, Quatre Bornes, Rose Belle, Goodlands, Flacq and Curepipe.