Communique on fake website

December 18, 2019


Beware of fake websites

Bank One draws the attention of its valued customers and the public at large that the following website has been reported as a phishing website. The bank has taken immediate steps to alert Fraud Watch International for swift action to close it down.

Please exercise extra care and ensure that you are logging onto our official website by typing the correct URL: on your browser. When logging on to your Internet Banking account, please make sure that the URL reads as to confirm that you are accessing our secured website.

Phishing websites are designed to trick you into disclosing your personal financial information in order to gain access to your bank accounts and/or payment cards. In light of the above fake website report, we recommend that you read the following tips carefully for improved security.

Bank One will never send you any email inviting you to click on a link to access your information, change a password, open an account, or for any other reason pertaining to your accounts. Should you receive any such mail, do not click on any links and contact the bank immediately. Bank One will never ask for:

• Your account number
• Your full debit or credit card number
• Your CVV number
• Your PIN number
• Your Internet Banking password
• Your Mobile Banking PIN

If you believe that your account has been compromised or notice any unusual transaction:
• Call us on +230 202 9200
• Change your Internet Banking password or send an email to [email protected] and request a password reset

Our aim is to make your online banking experience safer and more enjoyable. Thank you for your continued trust.