Bank One wins “Best Mass Affluent Banking Offering” at Global Retail Banking Innovation Awards

November 13, 2023

Bank One Limited is pleased to announce that it has received the ‘Best Mass Affluent Banking Offering’ award in the Highly Acclaimed category at the Global Retail Banking Innovation (GRB) Awards 2023, presented by The Digital Banker.

The GRB Awards recognize and celebrate financial institutions that combine cutting-edge technology and innovative approaches to provide exceptional customer experiences, products, and services. This prestigious award reaffirms Bank One’s commitment to excellence and its focus on delivering top-tier solutions to its customers.

Watch the speech delivered by Margaret Soi, Head of Offshore Banking, at the virtual award ceremony

Mark Watkinson, CEO of Bank One, commented on the significance of the award: “The population of Africa is forecasted to triple by the end of the century. While this presents the continent with numerous challenges, it also offers significant opportunities for all, including Mauritius and the financial services sector. Bank One seeks to become a bridge to Africa and, as a key part of it, better serve needs of mass affluent clients in SSA which is a fast-growing segment. This is not the first time we have won this prestigious award! We previously received this accolade in 2021, and our dedication to innovation and addressing the unique financial needs of mass affluent customers in SSA has only grown stronger since then. This award affirms that we are getting things right.”

Bhavya Shah, Head of Personal Financial Services at Bank One, adds: “We expanded our Elite proposition to better serve the offshore banking needs for mass affluent clients in Africa because we noticed that they were being under-served and did not have access to the solutions they need to truly thrive. Bank One offers a secure jurisdiction to nurture and grow their wealth, access international markets and capabilities, and benefit from an efficient way to manage their finances, especially when they live and work in different countries, have families living overseas, or have financial interests that span geographies. With our teams now physically present in Kenya and soon in Uganda, we look forward to continually enhancing our suite of solutions and footprint to better meet the unique demands of clients in the SSA region.”

Bank One Limited has consistently demonstrated excellence in its service offerings, delivering a comprehensive suite of services, including transactional banking, investment solutions, foreign currency lending, and a host of initiatives aimed at delivering a seamless and efficient banking experience for its clients. The “Best Mass Affluent Banking Offering” award further solidifies Bank One’s position as a key player in the financial services sector.