Please note the revised cut-off time applicable on 24 December 2025:
Requests received after this cut-off time will be processed on the next working day.
Thank you for your understanding.
Bank One Limited
Bank One Limited invites tenders for the sale of the following properties on an “as is” basis:
Site Visits
Terms and Conditions
For full details, including property descriptions, visit schedules, and submission requirements, please download the Tender Document here.
As part of our commitment to delivering intelligent, client-centric innovation, the ATM at Bank One Waterfront will undergo a scheduled upgrade from Friday 07 to Sunday 16 November 2025.
This transition marks the arrival of our first iATM, a next-generation interface designed to offer enhanced security, intuitive navigation, and faster transactions.
During this period, clients may access ATM services at our nearby Bank One City Centre branch, located on Sir William Newton Street, Port Louis.
For assistance or any questions, our 24/7 Contact Centre remains at your service on +230 202 9200.
The iATM will be operational as from Monday 17 November. We thank you for your understanding as we take this step forward in redefining convenience.
The Management
Bank One Limited wishes to draw to the attention of its valued customers and the public at large that due to a scheduled maintenance exercise, its ATM service will be unavailable in the following locations from 07h00 to 08h00 on the following dates:
Bank One Limited apologises in advance for any inconvenience caused and assures its valued customers of its commitment to provide the highest standards of service at all times. For any further assistance, please feel free to contact us on our hotline on 202 9200.
We thank you for your continued trust and support.
We wish to inform our valued customers that a scheduled maintenance will take place on Thursday 16 October 2025 affecting SMS services:
During this time, SMS-based services such as One-Time Password (OTP) requests and SMS alerts will be temporarily unavailable.
We apologise for any inconvenience this may cause and thank you for your understanding as we work to enhance our systems for a better banking experience.
Services will be restored promptly after the maintenance window. For any urgent assistance, please contact our 24/7 Customer Service team: +230 202 9200.
The Management
We wish to inform our valued customers that a scheduled maintenance will take place on Wednesday, 15 October 2025, from 05:00 AM to 05:30 AM. During this 30-minute window, the following services will be temporarily unavailable:
We apologise for any inconvenience this may cause and thank you for your understanding as we work to enhance our systems for a better banking experience.
For any urgent assistance, please contact our 24/7 Customer Service team: +230 202 9200.
The Management
Bank One has signed a Memorandum of Understanding with the Association Alzheimer and Dementia (AAD) at its Head Office. The signing brought together the Bank’s Executive Committee, its Chief Executive Officer, and members of AAD led by President Dr. Ameenah Sorefan.
AAD, established in 2010, has played a leading role in addressing Alzheimer’s and dementia in Mauritius. Through its Day Care Centre in Belle Rose, training for caregivers, and public awareness campaigns, the organisation has supported patients and families while advocating for greater consideration of this growing public health challenge.
Through this partnership, Bank One pledges its support for initiatives that promote inclusion, dignity, and long-term social impact, while addressing a public health issue that remains largely underserved in Mauritius.
Bank One CEO, Sunil Ramgobin, said: “This partnership is a way for us to stand alongside those whose lives are directly impacted by dementia, and to support the people and organisations who dedicate themselves to their care. At Bank One, we believe prosperity also means well-being, and we are proud to work with AAD to create awareness and provide tangible support.”
Valerie Duval, Chair of the Sustainability Committee, stated: “Our aim is to channel resources towards causes that can potentially transform lives. By working with AAD, we are helping families who face the daily challenges of dementia, while reinforcing the values of care and respect that guide our sustainability agenda.”
Dr. Ameenah Sorefan, President of AAD, added: “Since 2010, AAD has been supporting families affected by Alzheimer’s and Dementia, yet the need continues to grow. Too often, these conditions are surrounded by silence and stigma, which prevents people from seeking help at the right time. This partnership with Bank One gives us the means to expand our programmes, strengthen our care services, and raise awareness on a wider scale.”
Through this agreement, both organizations reaffirm their responsibility towards the community, ensuring that families living with dementia are supported with care, dignity, and the attention they deserve.
We wish to inform our valued customers and the public that due to scheduled maintenance, there will be a system downtime on Friday, 22 August 2025, from 00h10 AM to 01h10 AM.
During this time, the following services will be temporarily unavailable:
We sincerely apologise for any inconvenience this may cause and thank you for your understanding as we continue to improve our systems and services.
We are currently experiencing intermittent downtime affecting access to instant transfer services on Internet Banking, Mobile Banking, and POP.
Our technical teams are actively working to resolve the issue as quickly as possible. We wish to reassure you that any affected amounts will be reversed accordingly.
We apologise for the disruption and thank you for your continued patience as we work to restore full service.
The Management
20 June 2025
Dear Customer,
We wish to inform you of a scheduled maintenance exercise by mobile service provider, My.T, which may cause a temporary interruption to SMS-based notifications, including OTPs.
Planned Maintenance Details
Please note that all other banking services will remain fully operational.
For any assistance, please call our Contact Centre on +230 202 9200 or contact your Relationship Manager.
Kind regards,
Bank One
