Communiqué
Temporary SMS Disruption Due to Planned Maintenance by My.T
June 19, 2025
Dear Customer,
We wish to inform you of a scheduled maintenance exercise by mobile service provider, My.T, which may cause a temporary interruption to SMS-based notifications, including OTPs.
Planned Maintenance Details
- Start: Saturday 21 June 2025, 11:00 PM (GMT+4)
- End: Sunday 22 June 2025, 03:00 AM (GMT+4)
- Expected Impact: Intermittent SMS disruption (lasting up to 30 minutes)
- Service Affected: SMS-based notifications only
Please note that all other banking services will remain fully operational.
For any assistance, please call our Contact Centre on +230 202 9200 or contact your Relationship Manager.
Kind regards,
Bank One

