About Bank One

Bank One Limited (hereinafter referred to as “Bank One” or the “Bank”) is a top-tier banking institution incorporated in 2008 following a joint venture between Mauritian conglomerate CIEL Ltd and Kenya-based I&M Group PLC.

Leveraging on a team of 421 talented professionals across its five main business segments namely International, Corporate and Private Banking, Treasury, and Personal Financial Services, Bank One has strengthened its presence both locally and regionally in the last 13 years whilst mastering the complexities of the different geographies and markets where it is present.

Bank One is acknowledged as an award-winning institution ranked 21st most profitable company in Mauritius by the 2020 Top 100 Companies publication (30th in 2019). It is recognised for its bespoke products and services delivered to more than 50,000 domestic and international customers and has built a strong asset base of MUR 57.1 billion. In line with its digital ambitions, Bank One has embarked on a series of key initiatives that are expected to materialise in 2021 and beyond.

Over and above its ATM footprint and network of 7 branches across the island of Mauritius, Bank One plans to relocate its headquarters to Port Louis Waterfront during the course of 2021 to cater for its expanding business needs.

The Bank also plays an active role in supporting businesses in Sub-Saharan Africa. It has deep development finance institution relationships and long-term funding lines in place with the German Investment Corporation (DEG), the International Finance Corporation (IFC) and the French Development Agency (Proparco). Bank One is well capitalised with a Capital Adequacy Ratio of 19.81% as at December 2020 against a regulatory limit of 11.875%. It is well positioned to continue its local and international growth strategy. Bank One has been rated A+ by CARE Ratings (Africa).

The ONE bank of choice.

What it means for customers?

Bank One customers are pleasantly surprised with each touch point within the Bank so that their banking experience is memorable and lasting in impact.

What it means for our team members?

Team members of Bank One are valued as the Bank’s greatest internal resource that leads to positive engagement and high performance teams within the ONE team.

What it means for the regulators?

Regulators acknowledge Bank One as a superior bank that not only complies with regulations but also embodies the spirit of regulations in the Bank’s core values.

What it means for the shareholders?

Shareholders proudly hail their investment as adding value in diverse ways that align with their objectives and dreams.

What it means for the broader community?

The community at large appreciates the< difference and improvements that Bank One brings to changing lives in a meaningful and sustainable manner.

Creating value in every relationship through Ownership, Nurturing and Execution.

What it means for customers?

  • We are passionate about our customers.
  • We foster long-lasting customer relationships.
  • We correctly accomplish tasks all the time.

What it means for our team members?

  • Constructively challenging the status quo to foster innovation and improvement.
  • Our team members are able to develop their talent and feel connected with the Bank’s objectives.
  • Empowerment of team members that breeds a high performance culture for responsibly exceeding objectives.

What it means for the regulators?

  • Be a trustworthy player that has the confidence of the regulators.
  • We engage with the regulators in an authentic spirit of partnership.
  • We ensure strict compliance to all regulatory norms.

What it means for the shareholders?

  • Corporate responsibility and accountability in financial and non-financial areas.
  • Alignment of vision, strategic direction and corporate culture.
  • We deliver on our promises.

What it means for the broader community?

  • We actively and sustainably support the communities in which we operate.
  • We are a trusted and respected corporate citizen.
  • We walk our talk to yield tangible benefits within the communities that we connect with.

Behave hONEstly and fairly

  • We live by the highest standards of integrity
  • We communicate openly and transparently
  • We treat our colleagues, our customers, our partners and the community fairly

Treat everyONE with respect

  • We trust and respect each other
  • We value different perspectives
  • We support all stakeholders

Be the ONE to delight customers

  • We earn our customers’ trust by placing them at the heart of our business
  • We add value by understanding and serving our customers’ needs best
  • We are determined to make customer interactions easier, our expertise more accessible, and our relationships more human

Work together as ONE team

  • We work together towards a common goal and execute effectively
  • We are united in our passion to grow our Bank
  • We strive to develop effective synergies across teams and along with our partners

PiONEer better ways of doing things

  • We proactively reassess and improve our processes and platforms
  • We enable our customers’ success by constantly finding appropriate solutions for their needs
  • We continuously innovate to deliver superior value to our customers

Click here to download Bank One corporate profile.