BANK ONE
16, Sir William Newton Street
Port Louis, Mauritius
In keeping with its mission to bring value to users by making payments effortless, accessible and secure, POP is proud to announce that anyone – Bank One customers and non-customers alike – can now download and register online for POP instantly, from the comfort of their home!
“This is another first from the POP ecosystem! Over the past few months, we have noticed a keen interest from non-Bank One customers to embark on this exciting journey along with us. Our teams have worked hard to deploy this new feature to facilitate the customer onboarding process that no longer requires a visit to a branch. POP is definitely the only app you need to manage all your bank accounts from one place and we cannot wait to announce new features and benefits over the coming months,” says Bhavya Shah, Head of Personal Financial Services at Bank One.
Prior to launching the digital registration feature, non-Bank One customers had to walk in to a Bank One branch, or meet a POP team member in specific locations, such as Intermart, in order to complete their registration process. A 100% digital payment solution is now finally a reality in Mauritius where new users can now open account at their convenience!
Click here to watch our latest La Minute POP video in which Ali Mamode, Head of Marketing & Communication at Bank One, shares more information about the new feature!
POP wins the highly acclaimed “Outstanding Digital CX – Payments 2022” award
POP, the first universal digital payment solution launched in Mauritius, shines internationally! POP has been voted “Outstanding Digital CX” in the highly acclaimed payments category at the Digital CX Awards 2022 hosted by The Digital Banker (TDB), a leading international awarding body. The Digital CX Awards recognise the outstanding efforts of key players in the financial services industry who have embarked on digital transformation journeys prior to, and during the Covid-19 pandemic, to rethink their business model and adopt a customer-centric approach.
During a virtual gala organised recently by TDB, Julian Mwika, Head of Digital Services at Bank One said, “When we launched POP in September 2021, we wanted to disrupt the traditional modes of payment and launch a unique solution that is designed around the needs of customers and merchants. As a first mover in the market, Bank One positioned itself as an innovative and customer-oriented bank, and through POP, we are helping build a secure cashless society in Mauritius. By taking advantage of new opportunities offered by technological and regulatory developments, we are securing strategic partnerships and looking to build a “financial market” where customers can find all their financial needs in one place”.
Click here to watch to Julian’s acceptance speech.
There is more coming soon!
Watch this space! Bank One has a long and exciting roadmap of new offerings that will be progressively embedded into POP to enhance its features and the customer experience. Follow us on Facebook, Instagram and on www.pop.mu, and download POP now on App Store or Play Store and experience payments as never before!
About POP
POP was launched on 30 September 2021 as the very first universal mobile payment solution in Mauritius. The launching of POP by Bank One is a huge technological leap as digital payments are now both accessible and affordable via a smartphone to anyone having a bank account in Mauritius. POP leverages on the MauCAS payment network, owned by the Bank of Mauritius, which aims to make e-commerce, banking and mobile payments inter-operable. It offers a delightful user experience to individuals and a low-cost acquiring platform to merchants. In a few simple steps, customers are able to connect their bank accounts and use POP to make payments across banks instantly, share bills or pay merchants using any MauCAS QR code or a phone number at no cost to them. Meanwhile Merchants are able to manage their transactions around the clock in real time and offer a universal digital payment solution to their customers at a fraction of the cost they would normally pay, and without any new investment. Visit www.pop.mu for more information.
Download POP:
– Google Play: https://play.google.com/store/apps/details?id=com.bankone.pop
– App Store URL: https://apps.apple.com/mu/app/pop/id1505995328
For more information:
Tel: +230 202 9247, +230 5713 5924
Email: [email protected]
Tel: +230 202 9512, +230 5258 2926
Email: [email protected]
Bank One Disclaimer
Legal Notice
Welcome to www.bankone.mu!
Please read the following important information before accessing this Website:
This Website is owned and operated by BANK ONE LIMITED and the use thereof indicate that you accept the Bank’s Terms and Conditions of Use.
If you do not agree to the Terms and Conditions of Use, you should not use the Website.
The Bank may, at its entire discretion, at any time and without notice, modify or update such Terms and Conditions of Use. Such changes shall be effective immediately and you shall be deemed to have accepted same if you continue to use the Website.
Although the Bank endeavours to provide correct information on its Website, it does not give any warranty express or implied as to its accuracy, completeness and reliability.
The Bank does not accept any liability for any errors or omissions of whatsoever nature as regards information, materials, functions and applications contained in its Website or as to any third-party Websites linked to or from its Website.
Terms & Conditions of Use
1) Information available on the Website are allowed to be printed and / or downloaded for personal use only and not for commercial purposes.
You may not reproduce, transmit or store any information contained on the Bank’s Website on any other Website without the Bank’s written permission.
2) The Website is intended to provide general information on the Bank and its products and services.
No information contained on the Website shall constitute or is intended to constitute financial, legal, accounting, investment or other professional advice or services. You are advised to take professional advice from a suitably qualified professional or adviser before taking any decision relating to your finances or business.
3) You acknowledge that information transmitted via the Internet is susceptible to monitoring and interception and you will be bear all risk of using such means. You further acknowledge that any unsolicited information communicated to us via Internet cannot be guaranteed to remain confidential.
4) The Website may contain technical, typographical or other inaccuracies and you are urged to contact us to confirm all information contained on this Website before placing any reliance on it.
5) The Bank agrees to make reasonable efforts to ensure full performance of its Internet Banking transactions. The Bank will be responsible for acting only on those instructions sent through Internet Banking which are actually received. The Bank does not assume responsibility for any malfunctioning in communication facilities not under its control that may affect the accuracy or timeliness of messages you send. The Bank will not be responsible for any losses or delays in transmission of instructions arising or caused by any browser software. It will, furthermore, not be accountable should you provide incorrect instructions or if your payment instructions are not given sufficiently in advance to allow for timely payment or delays in mail service.
Collection of Information
The Bank will not collect any information about you except where it is knowingly provided to us through this Website. The information we collect about you will depend on how you use the facilities offered via this web site.
In the event that you enter information in the process of completion of an online application form, the information will only be collected by us if you submit that online application to us. In other words, if you log out prior to submitting your application, any information which you had entered would be automatically deleted.
The Bank requires information to understand your needs and provide you with a better service, and in particular for the following reasons:
Internal record keeping.
Use the information to improve its products and services.
Sending periodicals and promotional emails on new products, special offers or other information which the Bank thinks you may find interesting using the email address which you have provided.
Our Contact Centre may call you to suggest products and services that are relevant to your needs based on the information you have provided.
Occasionally, the Bank may also use your personal information to contact you for market research purposes.
The Bank may contact you by email, phone, fax or mail and may use the information provided to customise the Website according to your interests.
The Bank will not sell or distribute your personal information to third parties unless it has your permission or is required by law to do so. You may request details of personal information which the Bank holds about you under the Data Protection Act 2004. If you would like a copy of the information held on you, please write to us.
If you believe that any information the Bank is holding on you is incorrect or incomplete, please write to or email us as soon as possible. The Bank will promptly correct any information found to be incorrect.
DISCLAIMER
In no event will the Bank be liable for any damages including but not limited to direct or indirect, special, incidental, consequential or punitive damages, losses or expenses arising out of the use of its Website, or incurred as a result of any failure of performance, transmission of information, any interruption or availability of its Website, delay in operation or transmission, computer virus, loss of data, or otherwise.
Neither the Bank nor its directors, shareholders, agents, consultants, representatives, officers or employees shall be liable for any damages or losses resulting from your use or inability to use its Website or any information contained therein, including without limitation any direct or indirect, special, incidental, consequential or punitive damages whether arising out of contract, statute and tort or otherwise.
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