Downtime Notice

As part of our ongoing commitment to resilience, security and service quality, we will be conducting planned system maintenance exercises on the dates below:

  • Sunday, 22 February 2026, from 01:00 to 04:00 (Mauritius Time)
  • Sunday, 08 March 2026, from 01:00 to 04:00 (Mauritius Time)

During these maintenance windows, some of our digital banking services will be temporarily unavailable, including:

  • ATM services
  • Debit card services
  • Internet and Mobile Banking
  • POP
  • Incoming and outgoing instant payments (IPS)
  • Custody Portal

We encourage you to plan your transactions in advance, especially any time-sensitive payments, transfers or cash withdrawals that may fall within these periods.

Please rest assured that this exercise is a planned exercise undertaken periodically to ensure our systems are stable and secure.

We remain fully committed to serve you in the best way. For any assistance, our 24/7 Client Relationship Hub is available on +230 202 9200.

We rely on your understanding regarding this downtime and sincerely apologise for any inconvenience this may cause.

Thank you for your understanding and continued trust.