Open locations and new operating hours

March 20, 2020

We wish to inform our customers and the public at large that due to the current national lockdown, the following branches will be open from 10:00 to 13:00 until further notice.

    • Port Louis
    • Quatre Bornes
    • Curepipe
    • Rose Belle
    • Flacq

Our ATM network across the island remains operational 24/7 for transactions excluding deposits. In case of ATM failure, you may use other banks’ ATMs close to you and claim a refund for any withdrawal charges. You are kindly requested to keep the ATM slip as proof.

To help prevent the spread of the COVID-19 virus, we recommend that you to wash your hands or use a hand sanitizer before and after using the ATMs. We encourage you to go cashless and use your Bank One debit, credit and prepaid cards or to bank online using Bank One’s Internet Banking and Mobile Banking platforms. Learn more at

Further updates will be communicated as the situation evolves in the coming days.

Thank you for your understanding and continued trust in Bank One.

The Management
25 March 2020