Communiqué

Resumption of ATM Services Communiqué

July 29, 2024

Update: Resumption of ATM Services 

We are pleased to announce that all our ATMs are now fully operational once again.

We sincerely apologize for any inconvenience this temporary downtime may have caused and appreciate your understanding and patience during this time.

For any further information or assistance, feel free to contact us on +230 202 9200.

Thank you for your continued trust and loyalty.

The Management

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We wish to inform our customers and the public at large that Bank One is currently experiencing a temporary service interruption on its ATM services. As a result, our ATMs are temporarily unavailable for transactions. We apologize for any inconvenience this may cause and encourage you to use our Internet Banking and Mobile Banking platforms, or our universal payment app, POP, for your transactions in the meantime.

Our team is actively addressing the issue to restore full ATM functionality as soon as possible. For further updates and information, please visit our website or contact our Contact Centre at +230 202 9200.

We appreciate your understanding and patience during this time.

The Management