Onboarding Supervisor

Job Summary: Your role will be to review customer onboarding requests and to ensure compliance with the bank’s Know Your Customer (KYC) policy and relevant laws and regulations, and to ensure adherence to sound and recognized banking practices. To reduce the risk of the bank being used by criminals in furtherance of illegal activities and to safeguard the bank’s name and reputation.

Key Responsibilities:

  • Perform the required KYC screenings on customers and document the information obtained as required.
  • Comply with global standards and local regulations for onboarding and periodic review.
  • Manage timely onboarding of customers and adhere to KYC due diligence process.
  • Support in any matter regarding the interpretation of laws / regulations in respect of KYC documents for customer on boarding.
  • Ensure reactivation of accounts and attend change requests diligently by conducting full review.
  • Follow up and ensure implementation of all internal/external/BOM audit recommendations within the department and within the bank in respect of KYC.
  • Critically analyse customer information and propose recommendations to Management.
  • Provide support to assigned areas on KYC related issues including provision of advice and assistance to all business units.
  • Review customer transactions upon check for high and medium risk customers.
  • Ensure that procedures are followed in order to avoid any breach and leakage of income.
  • Coach junior staff.

Technical and Behavioural Skills:

  • Knowledge of the Central Bank’s guidelines and other relevant local/international legislation.
  • Good knowledge of KYC and AML policies and operating procedures.
  • Knowledge of offshore banking.
  • Computer literate with good knowledge of Microsoft Office tools.
  • Good interpersonal and communication (oral/written) skills, both in French and English medium.
  • Good time management skills.
  • Excellent team spirit.
  • Proactive, dynamic and solution provider.

Qualifications & Experience:

  • Degree in Banking/Finance/Law or any relevant field would be an advantage
  • Minimum 3 years working experience in a similar position in the banking or financial sector.

Please ensure all your personal, academic and professional details are up to date before sending your CV and motivation letter through our website or to the following email address: [email protected]
Any incomplete application or those received by post will not be considered.
Management reserves the right not to make any appointment following this advertisement.

Available positions


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