Head SME


Retail Banking

Do you share our commitment to provide financial services of the highest standards and want to be part of Bank One’s dedicated team?

Vacancy: Head of SME

Job Purpose:

Responsible for setting the strategic agenda for SME Banking Department through balance sheet growth, Customer Acquisition, Customer retention, profit & loss targets in order to support achievement of overall business strategy in a cost effective and high return manner.

Key Responsibilities:

  • Create plan for visiting customers Contact new customers through cold calls, referrals etc.
  • Review of budget on a periodic basis and track performance against the budgets.
  • Effect SWOT analysis for each Branch and apply corrective measures to realign focus on business objectives.
  • Act proactively to changes in customer needs and taste due to new technological or socio-economic environment.
  • Understand customer requirement/ interests; Research customer profile and background in order to propose a solution that meets customer needs.
  • Ensure that the SME banking products are regularly enhanced to meet customer’s needs.
  • Visit customer business to monitor business performance; Review business performance to take decision on facility renewal.
  • Liaison and build networks with local regulatory bodies and forums.

Technical Skills:

  • Good credit risk assessment skills.
  • Strong knowledge of Central Bank’s guidelines and other relevant local legislations.
  • Ability to quickly pick up risk of Money Laundering.
  • Strong understanding of local market and retail banking products.
  • Ability to quickly pick up risk of Money Laundering.
  • Good interpersonal and communication skills both in English and French.
  • Ability to use Microsoft Office tools (Excel, Word, PowerPoint).

Behavioural Skills/ Competencies:

  • Strong analytical and judgmental skills.
  • Strong marketing and selling skills.
  • Solution provider.
  • Quality oriented, have an eye for details and show strong bias for continuous improvement.
  • Ability to work under pressure to meet tight deadlines.
  • Excellent Networking.

Qualifications & Experience:

  • Degree in Banking/Finance/Accounting or any relevant field.
  • Minimum 8 years’ of working experience with at least 5 years’ experience in SME Sector 3 years of which must have been in a leadership position.
  • Must have hands on experience in Credit Analysis & Administration, Sales, Relationship Management, Customer Service, commercial and product development functions of a commercial bank at managerial level.
  • An extensive knowledge of Small Medium Enterprise (SME) Products, Retail Banking products and services, and throughout Banking Industry knowledge.
  • Excellent interpersonal, and negotiation skills with the ability to network, generate new business and develop strong business relations.
  • Strong leadership skills with demonstrated competences in championing high performance management.
Please ensure all your personal, academic and professional details are up to date before sending your cv and motivation letter through our website https://bankone.mu/en/join-us/ or to the following email address: [email protected]. Any incomplete application or those received by post will not be considered. Management reserves the right not to make any appointment following this advertisement.

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