Job Summary: You will be responsible for:

  • Setting up the direct sales unit in line with the Retail top line strategy.
  • Setting up a comprehensive sales strategy to achieve profitability.
  • Assisting in the selling of retail banking products such as loans, credit cards, insurance, etc.

Key Responsibilities:

  • Set up targets and an incentive scheme for team leaders and sales agents
  • Create plan for visiting customers; contact new customers through cold calls, referrals, etc. and ensure that their needs and expectations are timely fulfilled in a professional manner.
  • Set up alliances to general bulk sale model.
  • Review the budget on a periodic basis and track performance against set budgets.
  • Act proactively to changes in customer needs and taste due to changing environment.
  • Understand customer requirements / interests; research customer profiles and backgrounds in order to propose a solution that meets customer needs.
  • Ensure that Retail banking products are regularly enhanced to meet customers’ needs.
  • Liaison and build networks with Product, Ops, Middle, Back office and local regulatory bodies and forums.
  • Ensure awareness of compliance requirements and implementation of the bank’s Compliance Policy and ensure that flows noted are rectified in a reasonable manner.
  • Make sure that staff are trained on products, process and procedures and equipped to deliver expected results.
  • Find means to streamline, simplify, and standardise key processes in order to reduce turnaround time.
  • Ensure that expenses incurred are within of Direct Sales Budget and Bank’s policy/procedures and that Bank’s assets and resources are properly managed, maintained and utilised.

Technical and Behavioural Skills:

  • Knowledge of Central Bank’s guidelines and other relevant local legislation.
  • Basic knowledge of Trade Finance.
  • Good knowledge of KYC and AML policies and operating procedures.
  • Knowledge of offshore banking.
  • Basic understanding of various financial market.
  • Computer literate with good knowledge of Microsoft Office tools.
  • Good interpersonal and communication (oral/written) both in French and English medium.
  • Good time management skills.
  • Excellent team spirit.
  • Proactive, dynamic and a solution provider.

Qualifications & Experience:

  • Degree in Banking/Finance/Marketing or any relevant field would be an advantage.
  • Minimum 10 years of Banking experience.

Please ensure all your personal, academic and professional details are up to date before sending your CV and motivation letter through our website or to the following email address: [email protected].
Any incomplete application or those received by post will not be considered.
Management reserves the right not to make any appointment following this advertisement.

Available positions


Submit your resume