Communication Specialist


Marketing & Communications

Head Office

Job Summary: You will be responsible for the development and implementation the Corporate Communications Strategy to promote the brand, support stakeholder engagement and achieve business objectives.
Key Responsibilities:
  • Uphold the highest standards of corporate image for Bank One in the media.
  • Develop and orchestrate the Internal & External Communication Strategy of the Bank to raise brand and product awareness, share information on performance and key activities whilst engaging positively with stakeholders.
  • Devise and implement the annual PR Plan. Tasks include: drafting of press releases, editorial content, speeches, coordinating interviews, profiles, thought leadership pieces, advertorials and Employer Brand communication in the media.
  • Develop and maintain best-in-class Corporate Communication materials to ensure a consistent high profile image. Examples include: Annual Reports & Published Financial Statements, Corporate Profile & Presentations, Company Listings, factsheets, segment brochures and collaterals, corporate videos and internal / external newsletters.
  • Assist the Digital Marketing Specialist with the creation of corporate content for various digital platforms including the website, microsites, mobile applications, eNewsletters, Blogs and Social Media pages.
  • Custodian for Bank One corporate information across all platforms.
  • Scan the media landscape for positive / negative coverage of the Bank and its activities, constantly looking for new opportunities to raise the profile of the Bank whilst mitigating any adverse reporting.
  • Ensure preparedness to manage adverse reputational risks and crisis situations through the development and implementation of a Staff Media Policy, Crisis Management Plan and Capacity Building for spokespersons.
  • Support Employee Engagement initiatives through effective, simple, compelling and timely internal communications reinforcing employee pride, belonging and recognition; assisting HR with strategy and content development, design and implementation.
  • Advise Senior Management / LoBs on awards and awarding bodies. Coordinate the drafting and submission of entries for Banking, Financial Reporting, Marketing, Employer Brand and other selected Award categories from reputable institutions.
  • Generate quarterly reports on Bank One media visibility and SOV with benchmarking against competitors.
  • Share daily Media Intelligence Reports on own, competition and industry coverage.
  • Assist HoD with the preparation of yearly Marketing Plan and Budget Management for Corporate Communications.
Technical Skills:
  • Top-notch writing skills in English and French.
  • Superior communication (oral and written) and presentation skills.
  • Ability to cope with pressure and maintain a cool head in the face of adversity.
  • Understanding the macroeconomic landscape and a good knowledge of current affairs.
  • Excellent organisational and time management skills with the ability to multitask.
  • Team-oriented and able to work in a collaborative environment.
  • Advanced MS Office skills, in particular Word, Excel & PowerPoint.
Behavioural Skills & competencies:
  • Quality oriented, have an eye for details and show strong bias for continuous improvement.
  • Ability to work under pressure to meet tight deadlines.
  • Excellent networking skills.
Qualifications & Experience:
  • At least a Bachelor's degree in Communications, Journalism, Public Relations or other related field.
  • At least 2 years' experience in Economic Reporting, Corporate Communications or Public Relations role. Prior exposure to the financial services sector would be a definite advantage.
Please ensure all your personal, academic and professional details are up to date before sending your CV and motivation letter through our website or to the following email address: [email protected]. Any incomplete application or those received by post will not be considered. Management reserves the right not to make any appointment following this advertisement.

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